The Federal Trade Commission even has a sample letter to follow. To access the consumer protection of the FCBA, you would write to the creditor (credit card company) at the address for billing inquiries. The process may vary depending on the credit card company, but the basis of the complaint is to contact your creditor and explain why you’re disputing the charge. #5 File a dispute with your credit card companyĬharges for goods and services you didn't accept or that weren't delivered as agreed. (You'll pay extra if you want changes to the crust or extra toppings).Īnother option is to use Domino’s consumer affairs email form and choose Concern from the drop-down menu.įinally, you can chat with Domino’s virtual customer support bot they call Dot, and once again choose Concern to describe your issue. Once you earn 60 points, you can redeem them for a free medium two-Topping pizza. If you collect Piece of the Pie points, you get ten points for every order over $10 (excluding tips). Redeem them within the next 30 days for a free pizza from Domino’s.If you aren’t a member of the Domino’s Piece of the Pie Rewards program, you can sign up within seven days of the date of your order.Choose to get a coupon for 20 percent off your next order or 60 Piece of the Pie Rewards points.Use one of those methods to explain what went wrong, in this case, late delivery.Visit the Domino’s Tracker® page, your order confirmation page, or your order confirmation email.In this case, if your delivery is late, and you want to know what to do.
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